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품질경영활동

고객지원

  • 고객
  • 영업
  • 기술
  • 품질보증실
  • 생산거점
  • 제조
품질경영활동 - 고객지원 - KEC
8D(Disciplines)

  • 1. Team approach

    3. Implement / verification / containment

    5. Implement permanent containment

    7. Prevent reoccurance

  • 2. Description The problem

    4. Define&verify root cause

    6. Choose / verify permanent conective action

    8. Congratulate